Veteran-Owned  ·  Licensed HVAC Contractor  ·  NC License #33148  ·  Mon–Fri 8–6 · Sat 8–1 · Sun 1–6

Real Google Reviews

What our customers say

5.0 average rating · 63 Google reviews

Every review on this page was left by a real customer on our Google Business Profile, and every one is printed here word for word — spelling, punctuation and all. We answer every review we get.

Deegan Moore Google Review

Neal came out and looked at my system while I haven’t had A/C for a couple days and fixed it within 10 minutes of being here, for a very fair price. 10/10 would recommend

Southern Summit replied

Deegan, glad I could get your A/C going again — a couple days without it in this heat is rough. We appreciate your business.

Jackie Teague Google Review

Neal was so nice and professional. He had our heat pump fixed within 10 minutes. He will be getting our business from now on and I'll be referring friends and family to him.

Southern Summit replied

Jackie, I’m glad I could get that heat pump fixed for you so quickly. We appreciate your business.

Joshua Perkins Google Review

Neal was great, very professional and kind man, walked inside checked the thermostat and air vent walked outside didn’t even take him 5 minutes and he knew what was wrong, 11/10 would recommend him.

Southern Summit replied

Joshua, glad Neal could track the problem down that quick. Thanks for calling us.

Alex H Google Review

Neal was very welcoming and took time to show me and talk me through everything. He fixed my cooling issue and I’m very pleased. Will use in future! Much better service than what I had with other places of business

Southern Summit replied

Alex, I’m glad I could get your cooling issue fixed here in Hickory. We appreciate your business.

Dana Cox Google Review

Neal is awesome!!! Our AC CRASHED!!! It's July 2nd and one of the hottest days in years 100°+ We called that morning and chilled before dinner. We are so grateful! Happy 4th for us !!!💙🇺🇸

Southern Summit replied

Thanks Dana, glad we got you going. It was smoking hot that day. We appreciate your business

Rodney Francis Google Review

It's rare in today's world to find a contractor that is there when he says he will be there, gives you a good price and does the job to perfection. I was a maintenance manager for 42 years and worked with contractors everyday. Hunter and his team impressed me and that is a hard thing to do. Look no further if you are looking for an HVAC contractor he is the one. Thanks guys!!!!

Southern Summit replied

Appreciate the review Rodney, thanks for your business.

Kim Prescod Google Review

My AC was down and I called and received a call back almost immediately. Hunter came out, troubleshooted and got to the root of the problem. He was very personable, professional and a hard worker in this summer heat. He got us back up and running and was a pleasure to work with. I will definitely be using your services again and will recommending to others!!!

Southern Summit replied

Thanks Kim, glad we could help

Susan Spry Google Review

Neil and Hunter are the best. They did an excellent job installing a new mini split unit in my home. The communication was great. They were on time and gave me a very fair price. I plan to have another unit installed next year and I will definitely call them to do the job. I highly recommend them for any of your HVAC needs. You can shop around but I don’t believe you will find a more honest and reliable company!!!

Southern Summit replied

We appreciate the kind words Susan, glad we could help

Laura Robbins Google Review

Hunter did an amazing job replacing our upstairs HVAC unit, along with some additional work. From the initial inspection to the completion of service, everything moved quickly and smoothly. He was professional throughout the entire process and kept us updated regularly on the progress. Hunter and his team worked efficiently, provided fair pricing, and delivered exceptional quality workmanship. We’ve been extremely satisfied with the results and would highly recommend them for all your HVAC needs!

Southern Summit replied

Thanks Laura, we appreciate your business

Johnathon Squire Google Review

After receiving several quotes for my HVAC replacement ranging from $10,000 to $20,000, I ultimately chose Southern Summit Heating & Air—and I'm glad I did.

From the very beginning, Hunter gave me an honest assessment of my situation. While other companies seemed focused on upselling additional products and services, he took the time to explain my options, recommend what he genuinely believed was best, and answer my questions without any pressure.

What stood out to me was his professionalism and authenticity. While many of the other companies arrived in brand-new vehicles with tablets, fancy uniforms, and polished sales presentations, Hunter showed up in a hardworking man's pickup truck. It wasn't about appearances—it was about honesty, knowledge, and integrity.

In the end, he installed the same HVAC system that other companies were quoting thousands of dollars more for, and he completed the entire job in a single day.

During the installation, I learned that Hunter is a United States Marine, just like me. Interestingly, he didn't mention it until halfway through the job when he asked if I was a veteran. That led to a great conversation about our military service, our families, and the many blessings the Lord has given us.

If you're looking for high-pressure sales tactics and expensive upsells, you may want to look elsewhere. But if you want someone who is honest, dependable, hardworking, and committed to doing the job the right way, I highly recommend Southern Summit Heating & Air.

I will gladly recommend Hunter and his company to everyone I know, including the members of my congregation. He is one of the most honest contractors I've met in a very long time.

At the end of the day, it isn't about fancy trucks, expensive uniforms, or tablets that talk back to you. It's about finding someone who gives you a firm handshake, looks you in the eye, explains both the benefits and the risks, and treats you with respect.

Hunter, thank you for your service to our nation and for your continued service to our local community through honest work, fair pricing, and dedication to your customers. You're always welcome to stop by for a glass of sweet tea, take a load off, and spend some time looking at the ducks.

Southern Summit replied

We appreciate the kind words Johnathon and glad we could help, thanks a bunch

Alexandra Picone Google Review

I’ve had 2 amazing experiences with Southern Summit! Hunter worked long hours on both jobs to get my HVAC system up and running and made sure the job was done right. He also relocated my dehumidifier so it was out of the way and added a condensation pump to ensure it was doing its job! Throughout the process, he kept me informed about what was going on and explained everything clearly, which I really appreciated being a new homeowner. His professionalism, hard work, and communication made all the difference! Hunters experience confirmed why I'll continue to be a return customer and why I will always recommend this business! HIGHLY recommend!

Southern Summit replied

We’re delighted to hear about your positive experiences with Hunter! His dedication and communication truly set us apart. Thank you for your trust and recommendations; we look forward to serving you again!

James Conrad Google Review

Quick response
Great & thorough repair
Great customer service
Highly Recommend to others

Southern Summit replied

We appreciate your feedback, James! It's fantastic to hear that our quick response and thorough repair met your expectations. Your recommendation means a lot to us. We look forward to serving you again!

Masonx10 Google Review

Great service!!

Southern Summit replied

Thank you for your positive feedback! We’re delighted to hear that you enjoyed our service. Your satisfaction is our priority, and we look forward to assisting you again in the future!

Aaron Douglas Google Review

Hunter southern summit HVAC isa great company

Southern Summit replied

Thanks Aaron, glad we could help

Justin Austin Google Review

Hunter was a pleasure meeting. Very honest and helpful with my issues. Explained everything in detail with me and was very upfront about pricing and tried everything in his power to help my situation.. I give him five stars and recommend Southern summit for your hvac needs!

Southern Summit replied

Thanks Justin, glad we could help

Milon Greene Google Review

My A/C unit has not been cooling for days. I called him and he came out the next day. He was very kind and informative of what was going on. After an hour of work he got our house back cool again. Will definitely call him again if I have any more problems with out HVAC unit.

Southern Summit replied

Thanks Milon, glad we could help you out, we appreciate ya!

Dustin Wiggins Google Review

Southern Summit HVAC did an outstanding job from start to finish. They were professional, punctual, and knowledgeable. They took the time to explain everything clearly and made sure the work was done right. The pricing was fair, and the quality of service exceeded my expectations. It’s hard to find honest, reliable HVAC companies these days, but Southern Summit HVAC definitely earned my trust. I highly recommend them to anyone needing HVAC repair, maintenance, or installation services.

Southern Summit replied

Thanks Dustin, glad we could help & we appreciate the business

Hung Nguyen Google Review

Neal was great on time and friendly. Experience is top notch highly recommend!!!!

Southern Summit replied

Appreciate the business Hung, glad we could help

MARK CLEMONS Google Review

Called Hunter to check hvac and he was here in a couple hours. Super nice guy, honest and a local. He is the MAN to call. Reasonable price too. Thanks Hunter. Will tell everyone to call you.

Southern Summit replied

Glad we could help, appreciate your business

Dawn Burris Google Review

Great guy come out. Gave his opinion. Told us it was good, straight forward with us. I'll use him continuous from now on. And told us he would treat it like his own. I'm glad of the upfrontness and straightforwardness. He was really nice. Didn't mind talking and telling you what was going on and how to tell if it was going bad. I will sure use them again in the future

Southern Summit replied

Thanks Dawn, we appreciate the business

dalton sigmon Google Review

Neal Showed up the same day and fixed a simple issue for me at a good price. I will be recommending Southern Summit To everyone I know.

Southern Summit replied

Thanks Dalton, we appreciate the business

Macie Calloway Google Review

Our AC had stopped working and it was 80° in our house. We called summer summit they sent Neal out and he did amazing and was friendly as ever. Pricing is great for what others are trying to get you to do!

Southern Summit replied

Thanks Macie, glad we could help

Jessica Butler Google Review

Hunter came out, fully professional and dedicated to solving my AC issue. Kind and respectful! So happy and pleased!!!

Southern Summit replied

Thanks for the review jessica, glad we could help

Nathan Skaar Google Review

They came out within an hour of me calling, got my ac unit repaired, and were super nice and was happy with the price!

Southern Summit replied

Appreciate the review Nathan, glad we could help

William Yang Google Review

Supporting small businesses, Hunter did an excellent job and quickly resolved in less than 2 hours for everything. Would call again for future HVAC needs

Southern Summit replied

Thanks William, glad we could help

Scott Weyrich Google Review

Southern Summit has completed several jobs for us now. All jobs were completed quickly and the craftsmanship is always extremely well done. Hunter and his team are always very professional, courteous, pleasant to work with. Pricing is always very fair. He has essentially replaced both our upstairs and downstairs central vac systems at this point. They have also helped us to keep our units running. I will forever be a customer. Southern summit needs to be your first stop for any HVAC needs. They will take great care of you.

Southern Summit replied

Thanks Scott, glad we could help. We appreciate your business

mark Shuford Google Review

If ANYONE, wants a professional, honest, and hard working HVAC technician, I would strongly advise calling Southern Summit! Hunter is truly the best HVAC technician I've ever met. He treats your home like it was his own and I'm so happy I called this company. I was taking advantage of by 2 other HVAC companies and Hunter, fixed what they had damaged. I will forever work with Southern Summit and NO ONE else. Thank you so much.

Southern Summit replied

Appreciate the review Mark, glad we could help

E R Google Review

Hunter came out quickly and was professional with fair prices! Would reccomend them!

Southern Summit replied

Appreciate the review E R

Jesse Joe Google Review

great service, they came out quick and got my A/C running again!

Southern Summit replied

Thanks Jesse, glad we could help

joseph grant Google Review

Hunter came out to repair our mini split system (replaced fan motor assembly) He was very professional, communicated with us throughout the process from ordering the parts and completing the job as described . The unit is not operating as it should and is no longer loud!! We had two previous businesses come out who were unable to repair the unit. His price was fair and reasonable. Can’t say enough good this about Hunter and his business!!! Highly recommend!! 10/10!!

Southern Summit replied

Appreciate the review Joseph, glad we could help

Scotty Benson Google Review

Hunter did an amazing job on my mini split and was here when he said he would be here. Highly recommend him!

Southern Summit replied

Glad we could help Scotty, appreciate your business

Jim Torvinen Google Review

Hunter and his team has fixed many of our rental homes HVAC from cooling issues to seasonal maintenance. Thanks Hunter!

Southern Summit replied

Thanks Jim, we appreciate your business

Lewie Kirk Google Review

Excellent work very prompt and efficient and fair priced as well. Highly recommend.

Southern Summit replied

Thanks Lewie , glad we could help and thanks for the review

AlexisHatesYou Langdon Google Review

If I could give 10 stars I would! Hunter was very thorough and made sure everything was properly handled! I couldn’t have asked for a better company

Southern Summit replied

Appreciate the business Alexis, glad we could help

Travis Parham Google Review

Done a great job, showed up fast fit us in the schedule and got us back 100% in no time!

Southern Summit replied

Thanks Travis, glad we could help

Jason Lee Google Review

Hunter is very professional, and I highly recommend his HVAC services to everyone. He leaves no stone unturned when diagnosing the issue. I had a seized fan motor, and instead of installing the new fan motor and calling it a day, he took the extra time to make sure the board on the furnace was working properly. After getting the HVAC system working again, he made took the extra time to test the air temperatures of both the heat pump and the gas furnace.

Thank you Hunter for providing excellent, trustworthy service. You have earned a customer for life!

Southern Summit replied

Thanks Jason, glad we could help

Christine Lee Google Review

Always a great experience with Hunter and Southern Summit! Quick response time with professional work! Thank you Hunter!!!

Southern Summit replied

Thanks Christine, glad we could help.

Eric Wiles Google Review

Neil was really great and courteous at helping install my mothers Sensi smart thermostat in her home. He took the time to explain to me and her the wiring difference between her thermostat and her new one. Highly recommend him due to his ethical persona and gratuitous attitude.

Southern Summit replied

Appreciate it Eric, glad we could help

TY Blizzy Google Review

Great service! Very professional and affordable , they installed my hvac unit lines and duct work 👍

Southern Summit replied

Appreciate the review TY, glad we could help

Pamela Little Google Review

Neal showed up the next day after I called him. He was very nice and personable. He not only fixed the HVAC but he could see that my door lock needed replaced. I had the new lock and he fixed it for me. I didn’t ask him to fix it. He just did it. There are still good Christian people in this crazy world. Thank you again Neal.

Southern Summit replied

Thanks for your kind words Pamela, glad we could help.

brooklyn brown Google Review

Neal came out at 10:30pm at night and was very nice and knew what he was doing. He had us fixed up in 30 minutes and I would highly recommend giving them a call!

Southern Summit replied

Thanks Brooklyn, glad we could help

Charlie Jones Google Review

This company was AWESOME!!! Arrived on time, got the job done, and were wonderful to deal with! They will be my “go to” HVAC company from here on out. HIGHLY RECOMMENDED!!!

Southern Summit replied

Appreciate the business Charlie, glad we could help

Chad Hull Google Review

Hunter and his helper were great. Did a good job and well quality contents with their work.

Southern Summit replied

Appreciate your business Chad, glad we could help

Alex Google Review

Incredibly fast response time. I called Southern Summit at the very end of the work day and told them the problem I was having with my HVAC system and Hunter was there first thing the next morning! He completed a much cleaner installation job than what was present before. He communicated with me throughout the whole process to not only explain what he was doing, but why he was doing it. He responded to all my questions as well as listened to any input I might have had. Hunter even took into consideration the use of space and proceeded to conveniently redesign the original layout to give me a little more usable area in my large “crawlspace” that we use for storage. The whole process was up-front, honest, no pressure, and very professional. How many HVAC workers do you see that show up as quick as Hunter did that’s in a tucked in polo with the company logo looking like he owns the place.. oh wait he does own the place. He’s a great representation of his company. Very satisfied customer!! I 100% recommend Southern Summit to any and everyone for any heating and air needs!

Southern Summit replied

Thanks Alex, glad we could help

Jeremy Walker Google Review

Hunter came right out and did an amazing job fixing my ac. Very friendly and knowledgeable. Give him a call !

Southern Summit replied

Thanks Jeremy, glad we could help

Ariel White Google Review

Hunter was amazing! Definitely recommend 100%

Southern Summit replied

Thanks a bunch Ariel, glad we could help

Alex Drasser Google Review

Showed up on a last minute call, same day to fix a problem that would’ve kept me without A/C!

Southern Summit replied

Thanks Alex, we appreciate your business and glad we could help

Kassandra Rutt Google Review

I had a great experience with Southern Summit HVAC! From the first call to the final service, everyone I spoke with was incredibly kind, patient, and helpful. They really took the time to explain everything in a way I could understand, without any pressure or upselling. On top of that, their prices were very reasonable—much better than a few other quotes I received. It’s rare to find a business that’s both professional and genuinely caring, but Southern Summit HVAC nailed it. Highly recommend!

Southern Summit replied

Thanks Kassandra, we appreciate your business and kind words

Brenda Goncalves Google Review

Southern Summit Heating and Cooling came to our rescue when our unit stopped working in the summer heat. They responded in a timely manner, very professional and affordable. We will definitely be using them in the future.

Southern Summit replied

Thanks Brenda, glad we could help

Jerry Google Review

Competent and professional, I would highly recommend

Southern Summit replied

Appreciate it Jerry, glad we could help

C Lovely Bridal Google Review

Compressor needed replacing and Southern Summit provided outstanding customer service, attention to details as well as professionalism and hard work. Will be using them again for new addition. Best pricing and outstanding knowledge for our recent repair.
Cindy Greene

Southern Summit replied

Thanks Cindy, glad we could get it repaired. We appreciate your business

Nick Sellers Google Review

My old unit went out a few months back in my shop and I had a few companies come out and give me quotes on the job that needless to say made me less than optimistic about getting this fixed. I gave Southern Summit a call and with VERY little wait time, Hunter came out and filled me in on what all he would do if it were his and gave me some good news cost wise! I am very pleased overall with the quality and speed of the process and grateful they did not try to sell me a unit that I truly didn't need to properly heat and cool my shop! I highly recommend these guys!

Southern Summit replied

Glad we could help, appreciate your business.

Michael Sanenz Google Review

Great job, very friendly, support local businesses.

Southern Summit replied

Thanks Michael, appreciate your business

John Torvinen Google Review

Great work! Extremely professional and knowledgeable about the service. Timely and talked us through what he was doing! Would highly recommend to anyone with HVAC needs!!

Southern Summit replied

Appreciate your business John

D&J Used Cars, Inc. Google Review

Excellent customer service, shows up on time and gets the job done in a timely manor!

Southern Summit replied

Appreciate the business

Zack Kuhl Google Review

Hard working team, very blown away with the work that was performed, very professional and ready to answer any and all questions. Great to see a local veteran owned company growing !

Southern Summit replied

Thanks Zack, glad we could help

Jason Champion Google Review

Southern Summit has the hardest workers in Heating & Air. Upright and respectful men through and through. Thank you for all your hard work! 10/10 recommended.

Southern Summit replied

Appreciate it Jason

Marty McSwain Google Review

After many quotes Southern Summit not only had better pricing but also was the only one that was knowledgeable on the new construction building on tighter houses. My home required a ERV (energy recovery ventilator) also sealed crawl space requiring a dehumidifier to keep the whole house with filtered clean air. The level of professionalism was over the top and Hunter took great pride in his work very clean and meticulous and did I mention he also is the owner. Will definitely use them in the future!

Southern Summit replied

Appreciate it Marty

dana Wilkinson Google Review

So happy I found this company! I have an extremely old unit that needed some fine tuning before it gets to hot out. Southern Summit were easy to work with and didn't charge an arm and leg which I was afraid of. 10/10 recommend and will definitely use them in the future.

Southern Summit replied

Thanks Dana, glad we could help.

Showing 59 written reviews. Our Google profile has 63 ratings in total — the rest are star ratings left without a comment. Want to see the work behind them? The job photos are here.

Call or Text (828) 308-0928 Request Service Veteran-owned · NC License #33148 · Serving Burke, Catawba, Caldwell, McDowell and Rutherford counties